FAQ’s

1. What is Fractal The Art Spot and how does it work?

Fractal The Art Spot is a meeting point between contemporary art, artists, and audiences. We curate and sell artworks through physical spaces (Art Spots) and a digital gallery, integrating context, narrative, and a clear acquisition process.

2. Are the artworks I see on the website for sale?

Yes. All artworks marked as available are for sale. Each artwork page clearly indicates whether the piece is available or has already been sold.

3. How can I purchase an artwork?

You can purchase directly through the website or by scanning the QR code when visiting an Art Spot. You may also contact us for personalized guidance throughout the process.

4. Can I purchase an artwork directly from an Art Spot?

Yes. Each artwork in an Art Spot includes a QR code that directs you to its digital page, where you can explore its story and complete the purchase online or request assistance.

5. What information is provided before purchasing an artwork?

Each artwork includes images, technical details, price, availability, and a video in which the artist shares their story, process, and intention—allowing for an informed decision.

6. Are the artworks original and do they include a certificate of authenticity?

Yes. All artworks are original and are delivered with a certificate of authenticity signed by the artist.

7. What happens if an artwork has already been sold?

Sold artworks remain visible as part of Fractal’s curatorial archive but are clearly marked as unavailable for purchase.

8. Can I reserve an artwork or inquire before purchasing?

Yes. You may contact us to resolve any questions, request additional information, or inquire about reserving a piece prior to purchase.

9. How is shipping handled and what are the costs?

Shipping is managed securely and professionally. Costs and delivery times depend on the destination and the characteristics of the artwork, and are provided before completing the purchase.

10. Can I purchase an artwork if I do not live in Mexico?

Yes. We offer both domestic and international shipping, and provide guidance throughout the process to ensure proper delivery.

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